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Terms of Service

Last updated: 24 March 2026

These Terms of Service (“Terms”) govern your use of the website test.falcontoursonline.com (the “Site”) and any services provided by Falcon Tours Online (“we”, “us”, or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.


1. About us

  • Website: test.falcontoursonline.com

  • Business name: Falcon Tours Online

  • Registered address: Nasr City, Cairo – Egypt

  • Email: book@test.falcontoursonline.com

  • Phone / WhatsApp: 01000066147

You must be at least 18 years old and legally capable of entering into contracts to use our booking services.


2. Scope of services

Falcon Tours Online provides information about tours, excursions, transfers, and travel services in Egypt, all prices and deals mentioned are aimed for Egyptian nationals and Resident Foreigns ONLY. And allows users to submit inquiries and make bookings with us and our partners. Unless otherwise stated, we act as a travel agency / intermediary between you and service providers such as hotels, transport companies, and local tour operators.

The descriptions, prices, and availability of services on the Site are subject to change at any time without notice.


3. Acceptance of terms

By using the Site, submitting an inquiry, or making a booking (online, via email, phone, or WhatsApp), you confirm that:

  • You have read, understood, and agree to these Terms and our Privacy Policy.

  • You are at least 18 years old and legally authorized to act on behalf of any person included in a booking.

  • All information you provide to us is true, accurate, and complete.

If you do not agree, you must stop using the Site immediately.


4. User accounts (if applicable)

If the Site allows you to create an account:

  • You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

  • You agree to notify us immediately of any unauthorized use of your account or security breach.

  • We reserve the right to suspend or terminate accounts that violate these Terms or appear to be compromised.


5. Bookings and payments

When you make a booking with us:

  • You agree to provide accurate information about all travellers (names, contact details, passport data if required).

  • Your booking is only confirmed once you receive a written confirmation (email / WhatsApp) from us and, where required, we receive the required deposit or full payment.

  • Prices are typically quoted in [currency] and may be subject to change until the booking is confirmed.

Payments

  • We may accept payments by bank transfer, credit card, online payment gateway or cash on arrival.

  • You are responsible for any bank or payment gateway charges applied to your transaction.

  • If a payment is reversed, disputed, or declined, we may cancel your booking or require an alternative payment method.

Cancellations and changes

  • Our cancellation and change policies (including deadlines and fees) will be specified in your booking confirmation or on the relevant tour page.

  • Some bookings may be non‑refundable or subject to specific supplier terms.

  • Any cancellation or change request must be sent to us in writing (email / WhatsApp). The effective date is when we receive your request.


6. User obligations and acceptable use

You agree not to use the Site:

  • For any unlawful, fraudulent, or abusive purpose.

  • To submit false or misleading information or bookings.

  • To copy, scrape, or harvest data from the Site by automated means without our prior written consent.

  • To upload or transmit any viruses, malware, or harmful code.

  • To interfere with or disrupt the operation or security of the Site.

We may block or restrict access to users who violate these Terms.


7. Content, intellectual property, and license

Unless otherwise indicated, all content on the Site, including text, images, logos, graphics, icons, and underlying code, is owned by or licensed to Falcon Tours Online and is protected by copyright and other intellectual property laws.

You are granted a limited, non‑exclusive, non‑transferable license to access and use the Site for personal, non‑commercial purposes only. You must not:

  • Copy, reproduce, modify, distribute, or publicly display any part of the Site without our prior written consent.

  • Remove or alter any copyright, trademark, or proprietary notice.

  • Use any of our trademarks, trade names, or logos without permission.

If you submit or upload any content (such as reviews, comments, photos), you grant us a non‑exclusive, worldwide, royalty‑free license to use, reproduce, modify, and display that content in connection with our services and marketing, in line with applicable law.


The Site may include links to third‑party websites, tools, or services (for example, payment gateways, social media platforms, partner sites). We do not control and are not responsible for the content, policies, or practices of these third parties.

Your use of third‑party services is subject to their own terms and conditions and privacy policies, which we encourage you to review.


9. Travel services, risk, and user responsibility

Travel and excursion activities may involve inherent risks, including but not limited to transportation delays, weather conditions, accidents, or changes due to safety or operational reasons. By participating in any tour or activity booked through us, you acknowledge and accept these risks.

You are responsible for:

  • Ensuring you have valid travel documents, visas, and permits if required.

  • Complying with local laws, regulations, and instructions from guides or service providers.

  • Declaring any medical conditions or special requirements that could affect your participation in an activity.

We reserve the right, at our sole discretion, to refuse participation or modify/cancel an activity if we believe your participation may present a safety risk to you or others.


10. Disclaimers

The Site and all content, information, and services are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to warranties of accuracy, completeness, fitness for a particular purpose, and non‑infringement.

We do not guarantee that:

  • The Site will be uninterrupted, secure, or error‑free.

  • Any defects will be corrected.

  • The Site or servers are free of viruses or other harmful components.

Information on the Site is provided for general information and may change without notice.


11. Limitation of liability

To the maximum extent permitted by law, Falcon Tours Online and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising out of or in connection with:

  • Your use or inability to use the Site or services.

  • Any act or omission of third‑party service providers (such as hotels, transport companies, tour operators).

  • Any event beyond our reasonable control, including natural disasters, strikes, civil unrest, or government actions.

Our total aggregate liability for any claim arising out of or related to your use of the Site or services will be limited to the amount you paid to us for the relevant booking, or 1000 EGP, whichever is lower, to the extent permitted by law.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.


12. Indemnification

You agree to indemnify, defend, and hold harmless Falcon Tours Online and its owners, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Site or services.

  • Your violation of these Terms or any applicable law.

  • Your infringement of any rights of a third party.


13. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data. By using the Site, you consent to the processing of your data as described in our Privacy Policy.


14. Changes to the Site and Terms

We may modify or discontinue any part of the Site or services at any time, with or without notice.

We may also update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Your continued use of the Site after the changes become effective constitutes your acceptance of the updated Terms.


15. Governing law and jurisdiction

These Terms and any dispute arising out of or related to them, the Site, or our services shall be governed by and construed in accordance with the laws of Egypt, without regard to conflict of law principles.

The courts of [Cairo, Egypt] shall have exclusive jurisdiction over any dispute arising from or related to these Terms or your use of the Site, unless applicable consumer protection laws require otherwise.


16. Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.


17. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.


18. Contact us

If you have any questions about these Terms, you can contact us at:

  • Email: book@test.falcontoursonline.com

  • Phone / WhatsApp: 01000066147

  • Address: Nasr City, Cairo – Egypt

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